Customer First Award For Excellence


Customer First Award Jeep at Autoworld Dodge Chrysler Jeep RAM in Petaluma CA
Customer First Award for Excellence Logo

Autoworld Dodge Chrysler Jeep RAM has received the Customer First Award for Excellence

Autoworld Dodge Chrysler Jeep RAM is a proud recipient of the FCA Customer First Award for Excellence.

Customer First award recipients represent our dealers who have achieved the highest level of customer experience in the 5 areas of Performance Measures, Process Validation, Employee Survey, Training Certification, and Facility Certification.


~Performance Measures - Key measures of your process and people-performance.
~Process Validation - Core, essential dealership processes that drive customer experience.
~Facility Certification - Professional, clean and comfortable facilities.
~Employee Survey - Employee feedback to help build stronger teamwork and professionalism.
~Training Certification - Continuous learning and growth.

 
Customer Experience & Relationships Diagram